Your Questions Answered
Welcome to the p2000m FAQ center. Here you'll find detailed answers to common questions about account registration, deposits and withdrawals via Indonesian banks and e-wallets, betting on football and other sports, casino games, bonuses, security, responsible gaming tools, and more. If you can't find what you're looking for, our support team is available 24/7 to help.
To create an account on p2000m, click the registration link on the homepage and complete the signup form with your full name, date of birth, email address, and chosen username. You must be at least 21 years old and provide a valid Indonesian phone number. After submitting, you will receive a verification email. Click the link to activate your account and proceed to KYC verification before making your first deposit.
p2000m requires a government-issued photo ID (Indonesian KTP or passport) and proof of address (utility bill, bank statement, or official letter dated within the last 3 months). Upload clear, full-color scans or photos showing all four corners of the document. KYC verification typically completes within 24 hours on business days. This process is mandatory to comply with anti-money-laundering regulations and to protect your account.
No. p2000m strictly prohibits operating multiple accounts. Each person is permitted only one account. Creating duplicate accounts to abuse bonuses or circumvent restrictions will result in permanent suspension of all associated accounts and forfeiture of balances. If you have forgotten your login credentials or wish to reactivate a closed account, contact our support team instead of creating a new one.
On the login page, click the "Forgot Password" link and enter the email address associated with your p2000m account. You will receive a password reset link via email within a few minutes. Click the link and follow the prompts to set a new password. If you do not receive the email, check your spam folder or contact our support team for assistance.
To close your account, send a written request to [email protected] stating your username and reason for closure. Withdraw any remaining balance before submitting the request. Account closure is typically processed within 48 hours. Bonus funds will be forfeited upon closure. If you are closing due to problem gambling concerns, our team can also assist you with self-exclusion options and provide support resources.
p2000m accepts deposits via major Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata, as well as e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. All deposits are processed in Indonesian Rupiah (IDR). Bank transfers typically reflect within 5-15 minutes during banking hours. E-wallet deposits are instant. Choose your preferred method in the Account Deposit section.
BCA deposits on p2000m are typically credited within 5-10 minutes during banking hours (Monday to Friday, 08:00-16:00 WIB). Deposits made outside banking hours or on weekends and public holidays may take up to 1 hour. If your deposit does not appear after 1 hour, contact our support team with your transaction reference number and deposit receipt for investigation.
The minimum deposit amount on p2000m is Rp 50,000 for bank transfers and Rp 25,000 for e-wallet deposits (OVO, DANA, GoPay, ShopeePay, LinkAja). There is no maximum deposit limit, but deposits exceeding Rp 50,000,000 may require additional verification for anti-money-laundering compliance. Choose a deposit amount that fits your budget and always gamble responsibly.
No. p2000m does not charge any fees for deposits via Indonesian banks or e-wallets. However, your bank or payment provider may impose their own transaction fees. For example, some banks charge a small interbank transfer fee for transfers to accounts at different banks. Check with your bank or e-wallet provider for their fee schedule. The full amount you deposit will be credited to your p2000m account.
To withdraw, log in to your p2000m account, navigate to the Withdrawal section, select your registered bank account or e-wallet, enter the withdrawal amount, and submit the request. Withdrawals are processed to the same payment method used for your most recent deposit. Ensure your account has completed KYC verification and that any active bonus wagering requirements have been met. Withdrawal requests are reviewed within 24 hours.
The minimum withdrawal amount on p2000m is Rp 100,000 for bank transfers and Rp 50,000 for e-wallet withdrawals. The maximum withdrawal per transaction is Rp 100,000,000. If you wish to withdraw a larger amount, you may submit multiple withdrawal requests. There is no limit on the number of withdrawals per day, but all requests are subject to security review.
Withdrawals to Indonesian bank accounts (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata) are typically processed within 24 hours on business days and arrive in your bank account within 1-3 business days. E-wallet withdrawals (OVO, DANA, GoPay, ShopeePay, LinkAja) are usually completed within 1-6 hours. First-time withdrawals may take longer due to additional verification checks.
Common reasons for withdrawal declines include incomplete KYC verification, active bonus wagering requirements not yet met, attempting to withdraw to a third-party account not registered in your name, or suspicious account activity flagged by our security team. Check your email for a detailed explanation. If you need clarification, contact our support team with your withdrawal reference number for assistance.
p2000m offers betting on football (BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, FIFA World Cup, AFF Cup, and more), basketball (NBA, EuroLeague), tennis (Grand Slams, ATP, WTA), badminton (All England, Indonesia Open, Thomas Cup, Uber Cup), volleyball, MotoGP, Formula 1, and E-sports (Mobile Legends MPL, PUBG Mobile, Free Fire, Dota 2, CS:GO). We cover major international and Indonesian leagues and tournaments.
Yes. p2000m offers comprehensive coverage of BRI Liga 1, Indonesia's top professional football league. Bet on match outcomes, over/under goals, Asian handicap, correct score, and more for matches featuring clubs like Persija Jakarta, Persib Bandung, Bali United, Arema FC, and PSM Makassar. Live in-play betting is available for most BRI Liga 1 fixtures. Follow Timnas Indonesia (Garuda) international matches as well.
Yes. p2000m offers togel (Indonesia's traditional numbers lottery) betting with draws from major markets. Players can select 2D, 3D, or 4D number combinations and place bets on various togel games. Draws are held daily, and results are published immediately after the official draw. Togel betting is subject to the same responsible gaming guidelines as all other products on the platform. 21+ only.
The minimum bet amount for football matches on p2000m is Rp 10,000 for most markets. Some specialty markets or live in-play bets may have higher minimums. The maximum bet varies by market and match, typically ranging from Rp 5,000,000 to Rp 50,000,000. High-stakes bettors can request higher limits by contacting our VIP support team. Always bet within your means.
To place a mix parlay (accumulator) bet, add multiple selections from different matches to your bet slip. Once you have added all desired selections (minimum 3 matches), the bet slip will automatically calculate the combined odds. Enter your stake amount and confirm the bet. All selections must win for the mix parlay to pay out. Mix parlay bets offer higher payouts but carry higher risk than single bets.
p2000m offers over 2,000 casino games from top providers including Pragmatic Play, Microgaming, NetEnt, Evolution Gaming, Spribe, and Pocket Games Soft. Play slots (including progressive jackpot slots and slot gacor titles), live dealer games (blackjack, roulette, baccarat, poker), table games, video poker, crash games (Aviator, Spaceman), and more. All games use certified RNG technology for fair outcomes. Demo play is available for most slots.
New members on p2000m are eligible for a 100% first deposit bonus up to Rp 2,000,000. Simply make your first deposit of at least Rp 50,000 and the bonus will be credited automatically. The bonus carries a 25x wagering requirement on the bonus amount before withdrawal. Wagering contributions vary by game type (slots 100%, table games 15%, live casino 10%). Read the full bonus terms in your account dashboard before claiming.
Wagering requirements specify how much you must bet before bonus funds and associated winnings become withdrawable. For example, a Rp 100,000 bonus with a 25x wagering requirement means you must place Rp 2,500,000 in qualifying bets. Slots contribute 100% toward wagering, table games 15%, and live casino 10%. Bonus funds expire after 30 days if wagering is not completed. Track your progress in the account dashboard.
Yes. p2000m operates a multi-tier VIP program with five levels: Bronze, Silver, Gold, Platinum, and Diamond. Earn loyalty points by placing bets (1 point per Rp 10,000 wagered). Higher VIP tiers unlock exclusive benefits including faster withdrawals, dedicated account managers, birthday bonuses, cashback offers, invitations to special events, and higher deposit and withdrawal limits. VIP status is automatically upgraded based on points earned.
Yes. p2000m is licensed and regulated internationally and operates in compliance with globally recognized standards for online gambling, data protection, and responsible gaming. We employ SSL encryption, secure payment processing, and regular third-party audits to ensure the safety and fairness of our platform. All games use certified RNG technology. Player funds are held in segregated accounts and are protected even in the unlikely event of company insolvency.
p2000m uses TLS 1.3 / 256-bit SSL encryption to protect all data transmitted between your device and our servers. Personal information is stored on secure servers with strict access controls. We never sell or share your data with third parties for marketing purposes. KYC documents are encrypted and retained only as long as required by law. For full details, read our Privacy Policy. If you have data protection concerns, contact our Data Protection Officer.
If you suspect unauthorized access, immediately change your password and contact our support team at [email protected] with details of the suspicious activity. Our security team will investigate, secure your account, and reverse any unauthorized transactions if fraud is confirmed. Enable two-factor authentication if available. Never share your login credentials with anyone. p2000m staff will never ask for your password.
p2000m is fully optimized for mobile browsers on iOS and Android devices. You do not need to download a separate app. Simply visit https://p2000m.cam from your mobile browser (Chrome, Safari, Firefox, etc.) and log in. The responsive design provides the same features, games, and betting markets as the desktop version with touch-optimized navigation. For the best experience, add the site to your home screen for quick access.
Yes. p2000m provides deposit limit tools to help you manage your gambling budget. Set daily, weekly, or monthly deposit limits through your account settings under Responsible Gaming. Limit reductions take effect immediately. Limit increases are subject to a 24-hour cooling-off period. You can also request session time reminders, reality checks, temporary time-outs, or self-exclusion. Contact our support team for assistance with any responsible gaming tool.
Self-exclusion allows you to temporarily or permanently block access to your p2000m account if you feel gambling is becoming problematic. To request self-exclusion, send an email to [email protected] stating your username and desired exclusion period (6 months, 1 year, or indefinitely). The exclusion takes effect within 24 hours and cannot be reversed during the period. Withdraw any remaining balance before requesting exclusion. We also provide links to professional counseling resources on our Responsible Gaming page.
p2000m customer support is available 24 hours a day, 7 days a week in English and Indonesian. Contact us via email at [email protected] or use the live chat feature available on the website. Our team typically responds to emails within 1 hour and live chat inquiries within a few minutes. For account-specific issues, have your username ready. Support hours follow Western Indonesia Time (WIB, UTC+7).
Need More Help?
If you didn't find the answer you were looking for in our FAQ, these additional resources can help you get the information or support you need.
Our customer support team is available around the clock to answer questions, resolve issues, and provide assistance in English or Indonesian.
Read the full legal terms governing your use of p2000m, including eligibility, betting rules, bonus terms, and dispute resolution procedures.
Learn how p2000m collects, uses, and protects your personal data in compliance with international data protection standards.
Access self-help tools, set deposit limits, learn about self-exclusion, and find links to professional problem gambling support services.
Still Have Questions?
If you couldn't find the answer you were looking for in our FAQ, reach out to our support team. We're available 24/7 in English and Indonesian to assist with any questions or concerns.